Lesson 2.3

PUSHED in Action — Examples

10 minutes

Practice Identifying PUSHED Tactics

Let’s walk through several real-world examples and identify the PUSHED tactics in each. This is exactly what you’ll do in your head when you receive suspicious messages.


Example 1: The “Boss” Email

Sarah Chen (CEO)
Subject: Urgent - Need your help

Hey,

I'm in a meeting and can't talk. I need you to purchase some gift cards for a client appreciation event. Get 5x $200 Amazon cards and send me the codes ASAP. Will reimburse you today.

Don't mention this to anyone yet — it's a surprise.

Thanks,
Sarah

PUSHED Analysis:

P - Pressure (CEO authority) U - Urgency ("ASAP") S - Surprise (unexpected request) D - Desperation ("can't talk")

Key red flags:

  • Gift cards are almost never used for legitimate business purposes
  • “Don’t mention this to anyone” is an isolation tactic
  • “Can’t talk” prevents you from calling to verify
  • The email domain doesn’t match the company’s real domain

What you should do: Call or text Sarah directly using contact info you already have (not from this email). If this were real, she’d appreciate you checking.


Example 2: The Package Delivery Text

Text Message from +1 (555) 234-5678
USPS: Your package could not be delivered. Confirm your address to reschedule: usps-delivery-update.com

PUSHED Analysis:

U - Urgency (implied: package won't arrive) S - Surprise (unexpected notification) H - High-stakes (losing your package)

Key red flags:

  • The domain is NOT usps.com (it’s usps-delivery-update.com)
  • USPS doesn’t typically send SMS about failed deliveries
  • Were you actually expecting a package?

What you should do: Go directly to usps.com and use the tracking number from your original order confirmation. Never click links in unexpected delivery texts.


Example 3: The Dream Job Offer

LinkedIn Recruiter
Subject: Exciting opportunity - $150k-200k Remote Position

Hi!

I'm a recruiter and your profile really impressed us. We have a remote position paying $150k-200k with flexible hours and immediate start.

The role is perfect for your background. Are you interested?

We need to fill this quickly, so please respond today if you'd like to discuss.

PUSHED Analysis:

E - Excitement (dream job, high salary) S - Surprise (unexpected contact) U - Urgency ("respond today," "fill quickly")

Key red flags:

  • Too-good-to-be-true salary range
  • Domain is “linked-in-recruiting.com” not linkedin.com
  • Vague about the actual company and role
  • Creates urgency around responding

What you should do: Look up the recruiter on the actual LinkedIn website. Verify the company exists and is hiring. Real recruiters won’t pressure you to respond immediately.


Example 4: The Bank Fraud Alert

Text Message from 72865
Chase: Fraud alert - A $547.99 purchase was attempted. If this wasn't you, call immediately: 1-888-555-0142

PUSHED Analysis:

H - High-stakes (potential fraud) U - Urgency ("immediately") S - Surprise (unexpected alert)

This one is tricky: Banks DO send fraud alerts like this. So how do you tell?

Key verification step: Do NOT call the number in the text. Instead:

  • Call the number on the back of your Chase card
  • Log in to the official Chase app or website
  • Check your recent transactions there

If it’s real fraud, your bank will have a record when you contact them directly. If it’s a scam, calling their fake number gives them access to you.


Example 5: The “Hi Mom” Text

Text Message from +1 (555) 987-6543
Hi mom! It's Jessica. I lost my phone and this is my new number. I'm in trouble and need help. Can you send $500 through Zelle right away? I'll explain later. Please don't call my old number.

PUSHED Analysis:

D - Desperation ("in trouble," "need help") U - Urgency ("right away") S - Surprise (unexpected contact)

Key red flags:

  • “Don’t call my old number” prevents verification
  • Zelle payments are instant and non-reversible
  • Vague about the actual problem
  • Playing on parental instinct to help

What you should do: Call your actual child at their known number. If you can’t reach them, try another family member who might know where they are. NEVER send money based on a text from an unknown number.


Interactive Exercise

Look at the following message and identify all the PUSHED tactics present:

Identify the PUSHED tactics:
IRS Tax Department
Subject: FINAL NOTICE: Outstanding Tax Debt

Our records show you owe $4,287.00 in unpaid taxes. A warrant for your arrest has been issued.

To avoid arrest, you must pay immediately using gift cards or wire transfer.

Call 1-800-555-0199 within 2 hours to resolve this matter.

See Answer
**Correct: P, U, H** - P **Pressure:** IRS (government authority) - U **Urgency:** "within 2 hours," "immediately" - H **High-stakes:** Arrest warrant, tax debt **Key red flags:** The IRS NEVER requests payment via gift cards or wire transfer. They don't threaten arrest over the phone or email. Real IRS communications come by mail first.

Key Takeaways

  1. Real attacks usually combine multiple PUSHED tactics
  2. Practice identifying tactics by asking: “What emotions is this trying to trigger?”
  3. The strongest attacks combine authority (P), urgency (U), and high-stakes (H)
  4. When you feel PUSHED, verify through a channel the attacker doesn’t control
  5. “Don’t tell anyone” and “Don’t call them back” are major red flags